Technical difficulties

6:30am

Mon August 4, 2014
Listener Feedback

Listener Feedback: Overnight, Early Morning Tech Issues

Send your feedback to us by email at: WEKU (at) EKU (dot) EDU, post on Facebook, send a tweet @889weku or call 859-622-1657.

Listener, “Lori” wrote to us this past week, saying “I’ve noticed that you have repeated the same program on Red Barn Radio & Folk Alley for the past three weeks on Sunday mornings.  I know they have new shows.”

She is right and we are grateful that she let us know since some of us are not usually up at 2:00 or 3:00 a.m. We’ve been realigning some staff duties and we’re still getting a handle on some of the details of station operations.

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9:41am

Mon June 2, 2014
Listener Feedback

Feedback: Reactions to "Terrible" Technical Trouble

Send your Feedback to: WEKU@eku.edu, post on Facebook, send a tweet @889weku or call 800-621-8890.

From the Listener Comment Line last Sunday, "It's 7:36 Sunday morning, Bob Edwards Weekend.  The first segment was excellent about graduation. The second segment is a re-run from last week. How can you do this?  This is terrible!"

We believe what this listener heard was the first sign of serious problems with the computer system that plays back much of our programming.  We are grateful for the calls, emails and Facebook posts that helped us react quickly.

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7:14am

Mon May 6, 2013
Station News & Events

Apologies for technical difficulties

"The trouble is not in your set."  Difficulties that kept NPR's Morning Edition off the air for most of the hour between 6:00 and 7:00 am Monday originated at NPR in Washington.  By way of background, NPR's ENTIRE operation has been moved into new facilities during recent weeks.  WEKU apologizes for the inconvenience and disruption. We are in communication with NPR's technicians and management to discover what happened and we are confident that they are doing whatever they can to avoid future incidents of this type.

Thanks for your understanding and continued support.