Listener Feedback

Comments from WEKU listeners phoned in to the Listener Comment Line at 859-622-1657, e-mailed to: WEKU (at) eku (dot) edu, or posted on Facebook.

We had a nice note by email from listener Pat, “I used to support WUKY until I recently learned that your station has a lot more news programs on all during the day.  Consequently, I am now financially supporting YOUR station.  You are now a regular expense in my annual budget.” 

From the Listener Comment Line, “I was listening to the news on the Boone's Trace and I always thought that Boonesboro was in Madison County.” The listener is, of course, correct and the error he heard was in Associated Press copy that we received.  

It’s embarrassing enough that we did not catch that mistake, even more so for myself, since I am the newscaster who read it at noon last Tuesday.  All I can say is we’ll keep our eyes open for such errors in materials we receive from the wire service in the future.

Listener MSJ wrote a long email about NPR’s relatively new announcer for underwriting credits.  He says, “This is a croaking, creaking, irritating, raspy, untrained, voice which leaves her gasping for air (the sound of which producers at NPR refuse to edit, it seems) at the end of each announcement.


We had a number of calls to the Listener Comment Line last week…including this one on Wednesday evening: 

Anonymous female caller: “You need to improve your emergency broadcast notifications. They do not come clearly (when) listening on the radio. Very garbled.  Very difficult to understand.” 

From the Listener Comment Line last Sunday, "It's 7:36 Sunday morning, Bob Edwards Weekend.  The first segment was excellent about graduation. The second segment is a re-run from last week. How can you do this?  This is terrible!"

We believe what this listener heard was the first sign of serious problems with the computer system that plays back much of our programming.  We are grateful for the calls, emails and Facebook posts that helped us react quickly.

Steve emailed us, “It seems, after every cooperative concert with the Lexington Philharmonic, I as a singer in the Lexington Chamber Chorale, have an "issue" with WEKU. At Christmas it was a failure of my computer to make a good recording of the Messiah. Today it is my inability to sing with the chorale due to a family emergency. I am "stranded" in Dallas TX and hope to hear the Beethoven 9 when it is broadcast."

(Steve continues) "So, my question: When will the Beethoven 9 be broadcast? I do want to

Thanks to everyone who entered our drawing for tickets to Garrison Keillor's book reading and signing last week.  The lucky winners were Congratulations to Twitter follower Jeff Sames and Facebook friend and Melissa Blose.  We hope you had a good time.

We've been interacting with listener, Glenn, about a streaming issue.  He wrote, “I am a contributing member of the WEKU station, and enjoy listening to your news and information channel on the radio, BUT your channel is the only one I cannot get by streaming on my iPhone. I just get the intro message about contributing then nothing more.”


This week, we have some reactions to regional news stories. For instance, one headlined, “SOAR Working Groups to Plot Strategies."   It reports that the next step in the "Shaping Our Appalachian Region" or SOAR initiative involved ten working groups that will map out strategies and prepare to take more suggestions from Eastern Kentuckians.    

As we approach the May 7th date for the first-ever WEKU Day Sponsor reception, we've received numerous emails from listeners wondering about how to convert their existing memberships into Day Sponsorships.  

Over the weekend, we had an interesting comment from Mike in Versailles. He writes, “I stream WEKU and have noticed WEKU uses more broadband resources than other streaming sources I often listen to (like jazzradio or old time radio). Is it possible to stream weku at a lower level? If I'm

listening to WEKU and try downloading a large file at the same time, my system slows down a lot. I will often have to turn off WEKU to complete the download.”

 

We begin this week with two messages from the Listener Comment Line.  First, Bill, "I congratulate you all on the fine music that you provide all of us on 102.1"

Jan wrote to us, “When I listen to a radio reporter interviewing someone, invariably it ends with the remark 'thank you for having me'. I do not understand that remark at all, unless the interviewee gets paid by the interviewer. Is there any truth to my suspicion?”

The simple answer to Jan's question is, certainly not for local productions at WEKU, or anywhere I have ever worked and not at NPR or other public radio entities. 

In reaction to our Friday news story, Over 200 Becoming US Citizens at Transylvania University, Natasa left a correction for us, using the Disqus feature beneath the web post.  We reported, based on a news release from the university that last week’s was the first naturalization ceremony at the school in 26 years.  Natasa commented, “Actually, the last Naturalization Ceremony was held at Transylvania sixteen years ago, not twenty six.”


An astute listener sent the following email, “Several times each day I hear sponsorships for items from the Ohio State House News Bureau, and would like to know what stories are coming from that source? I have been unable to identify any stories that seem to be Ohio State House stories. I look forward to having clarification on that. Am I missing something?”

You may remember what the weather was like at this time last Monday.  Well, listener Patty of Mt. Sterling posted a nice note on Facebook, “Thank you WEKU for all your great broadcasting everyday.

I am especially grateful for you all that came out in this blizzardy weather this morning (Monday) and are carrying on while the rest of us are in our cozy homes avoiding traffic and the elements. I rely on you more than I let you all know, and just want you to know you are appreciated.”


One of the things we don't talk about often enough is the fact that listeners can post comments to news stories on the our website. It's called the Disqus feature with "Disqus" spelled with a Q.  Some comments this week included one in reaction to the headline, Lexington Still Seeking Affordable Housing Solution.

Last week, after our Eastern Standard show from Frankfort, discussing this year's legislative session, Sharon wrote to us first with kind words about our weekly show. She went on to say, “There's something that I noticed immediately when you introduced your guests: They were all men. It's not so obvious on radio, but I'm pretty sure they're all white as well. Did you notice this, and try (and fail) to book a more diverse group of experts? I sure hope it was not a deliberate choice.”

Here's part of a note from listener, Phyllis, referring to an Eastern Standard show earlier this month, “I’m appalled that people persist in thinking that fruits and vegetables are too expensive." She continues,  "Let me refer you to US Dept of Agriculture Information Bulletin Number 790, 'How Much Do Americans Pay for Fruits and Vegetables,' July 2004,  p.26, Table 5.  Seven ways to eat 3 servings of fruit and 4 servings of vegetables per day for a dollar or less.'

The discussion of creationism vs. evolution from our January 30th Eastern Standard show received yet another response that I feel we need to share, even though the listener who left the message did not leave her name or contact information. She wrote, “I just wanted to register my displeasure with the speaker of the creationist worldview being allowed to go unchallenged in his comparison of non-creationist scientists with racist police officers.  The only challenge came from your other guest who said that he’s accusing other scientists of conspiracy.”

Last week’s Eastern Standard show generated a lot of interest, both during the show and with Feedback before and after. The show dealt with issues raised by this week’s debate between Bill Nye, “The Science Guy” and the founder of the Creation Museum.

Ted, a research psychologist, wrote, “Overall, I think you gave the Creationists yet one more forum for their disruptive tactics."

Here’s a note from Sonja that we received last weekend, “Heard the commercial this morning advertising about Governor Beshear's presentation, "...join so and so and I," and I cringed! The pronoun "I" is subjective tense while "me" is on the objective tense.

On Friday morning, we received a tweet from listener Daniel , “Why did you announce Berea College was on a 2 hr delay? I can't find any other source saying so including email from the college.”

As the person on the air during the morning in question, I was very aware that Berea College was NOT on delay or closed.  Daniel apparently caught me in a slip that resulted in the mistake.   What was true is that earliest reports were about Berea Community Schools on such delay.   And, of course, that situation had changed so the schools were actually closed.

Last Sunday evening, we aired the pilot episode of a new public radio program called, “The Unconventionals” featuring, among other businesses, Lexington’s Big Ass Fans.

(sound from the program)

We solicited comments both for the producers and for our use and here’s what Mary had to say, “I love this show. I always like hearing how companies got started and what they do to survive and grow. Thinking out of the box as it were. It's great advice for anyone thinking about starting their own business. I hope you are able to keep this show on the air."

One of our listeners who made a donation near the end of the year added an anonymous comment that’s worth sharing, “I decided after years of being put off with NPR over the firing of Bob Edwards, for the excessive Zionist reporting, and your station for failing to deliver on a poster from Star Date that I would come off my high horse and say thank you for the new wonderful programming. I listen almost all day now when not working. Thank you for the classical station, too.”

We received a very nice direct message via our Twitter account @889weku from James in Lexington.  He tweeted, “Handel's Messiah was one of the best broadcasts ever. Thank you.”


For the past couple of weeks, we’ve aired comments in reaction to a listener who does not like NPR’s new announcer, Sabrina Farhi.    Sabrina is the new voice of underwriting credits for most of the NPR shows, especially the hourly newscasts, Morning Edition and All Things Considered. Phyllis wrote, “Please give my support to the new announcer that the woman listener complained about.  Everybody is new some time, and I felt the woman’s comments were overdone.”

Last week, we aired a comment from a listener who does not like NPR’s new announcer, Sabrina Farhi.    We asked for responses from other listeners and we received.


Diana, from Lexington, emailed us, “As long as you have all day broadcasting of Talk Shows, it is beyond me why you do not broadcast one of the best shows on any radio station, and that is the Diane Rehm Show.  Why?  The only time I ever get to hear this wonderful show is when I’m in my car on a trip.”

We’ve had a number of calls to the Listener Comment Line this week.  First, this one from a grateful listener, “I really enjoy the holiday program guide.  It’s really good that I got that yesterday.  I appreciate it very much.”

This call came in last Sunday evening, November 24th,  “I’m trying to listen to Kentucky Center Stage and I’d love to hear the tape of the woman playing the Chopin, but that tape’s not coming through.  You all talking about it are loud and clear but, when the tape comes on, I can’t hear it.”

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