Listener Feedback

Comments from WEKU listeners phoned in to the Listener Comment Line at 859-622-1657, e-mailed to: WEKU (at) eku (dot) edu, or posted on Facebook.

WEKU staff were present for the weekend’s Crave Lexington Festival.  As we did a few weeks ago at the Woodland Art Fair, we recorded some comments at the event.

Ann: “I really enjoy listening to WEKU because I get news from all over the world, stories that are close to home all the way to things going on in Africa and the Middle East. Anywhere in the world, I can find about what’s taking place and the most important stories.”

We had an email last Monday from listener, Rodger.  He says, “The interview by Susan Stamberg this morning with the new director of the Kennedy Center was sexist. The first things that Susan pointed out were the director's age, cute haircut and smart A-line dress."

Michael continued, "Imagine her pointing out a new male director's smart suit, haircut and five o'clock shadow. Wouldn't happen. I am interested in this person’s qualifications and vision for the future, not her looks or wardrobe!”

Listener Ann, wrote a comment on the WEKU website post for last week’s Eastern Standard show on depression.  She told us, “Perfect timing for this topic in my household. My husband just went to seek treatment for severe depression...” We won’t relay the rest of her story but it is available for all to see on the website.


Some of the WEKU staff spent the better part of this past weekend at the Woodland Art Fair in Lexington and we thought you might enjoy hearing some of the comments we got from people who stopped by to say, “Hello.”

Mary Landrum, of Lexington, says, “I love the focus on public affairs programming.  I like talk radio and I like that WEKU is committed to giving us a variety of opinions. I never know what I’m going to hear and I like that.” 

Landrum says she also likes the classical music, “That’s nice when I’m driving home from a night shift, nice relaxing classical music.”

Doug emailed us, looking for the online version of an NPR story, which we were able to locate for him.  He went on to say, “I certainly enjoy and support your station due to all the diversity that you have throughout the day. I travel a lot in my job and I keep you tuned in. Coming to work and going home WEKU keeps me updated as to what is happened over night and throughout the day.”

Listener, “Lori” wrote to us this past week, saying “I’ve noticed that you have repeated the same program on Red Barn Radio & Folk Alley for the past three weeks on Sunday mornings.  I know they have new shows.”

She is right and we are grateful that she let us know since some of us are not usually up at 2:00 or 3:00 a.m. We’ve been realigning some staff duties and we’re still getting a handle on some of the details of station operations.

First up, the ever-present technical issues (with Classical 102.1)  Female caller: “I just wanted to express as a listener my great appreciation for all your hard work during this very difficult time. I know you’ve had the audio problems at your station and I, as a faithful listener, kept my radio tuned, waiting for you to come back. It definitely came in this afternoon. The music’s wonderful and again you’re very much appreciated, so you do have very faithful listeners out there.”

Listener Michael emailed us, “Would you consider having a different show at 6:00 PM on weekdays instead of repeating the 4:00 hour of All Things Considered? I find myself often listening during both those hours on a given day and it's a drag hearing the rerun.”

We appreciate Michael’s suggestion, and any from our listeners, of course.  I assume most are aware that we do not air a repeat of the first hour of All Things Considered on Fridays.  That’s based on a belief that listening patterns are a bit different as the weekend approaches.

On Wednesday morning, Chris from Lexington, wrote, “Didn't we hear all of today's stories yesterday?” As examples, he pointed out the “Jack Conway story” and the “police car story.”

Chris followed up with, “By the way, the news on that one isn't the fee, it's the fact that it's being proposed at all. They're not currently taking cars home.”

LexKy Health Dept. ‏@LFCHD

LexKy Health Dept. ‏@LFCHD tweeted,  “Thx to @889WEKU's Stu Johnson for talking community #health w/ @P4YLex's Larry Johnson this morning.”  That was on June 27th by the way and we’ve posted the picture posted with that tweet with this week’s Feedback on WEKU dot FM.

We had a nice note by email from listener Pat, “I used to support WUKY until I recently learned that your station has a lot more news programs on all during the day.  Consequently, I am now financially supporting YOUR station.  You are now a regular expense in my annual budget.” 

From the Listener Comment Line, “I was listening to the news on the Boone's Trace and I always thought that Boonesboro was in Madison County.” The listener is, of course, correct and the error he heard was in Associated Press copy that we received.  

It’s embarrassing enough that we did not catch that mistake, even more so for myself, since I am the newscaster who read it at noon last Tuesday.  All I can say is we’ll keep our eyes open for such errors in materials we receive from the wire service in the future.

Listener MSJ wrote a long email about NPR’s relatively new announcer for underwriting credits.  He says, “This is a croaking, creaking, irritating, raspy, untrained, voice which leaves her gasping for air (the sound of which producers at NPR refuse to edit, it seems) at the end of each announcement.

We had a number of calls to the Listener Comment Line last week…including this one on Wednesday evening: 

Anonymous female caller: “You need to improve your emergency broadcast notifications. They do not come clearly (when) listening on the radio. Very garbled.  Very difficult to understand.” 

From the Listener Comment Line last Sunday, "It's 7:36 Sunday morning, Bob Edwards Weekend.  The first segment was excellent about graduation. The second segment is a re-run from last week. How can you do this?  This is terrible!"

We believe what this listener heard was the first sign of serious problems with the computer system that plays back much of our programming.  We are grateful for the calls, emails and Facebook posts that helped us react quickly.

Steve emailed us, “It seems, after every cooperative concert with the Lexington Philharmonic, I as a singer in the Lexington Chamber Chorale, have an "issue" with WEKU. At Christmas it was a failure of my computer to make a good recording of the Messiah. Today it is my inability to sing with the chorale due to a family emergency. I am "stranded" in Dallas TX and hope to hear the Beethoven 9 when it is broadcast."

(Steve continues) "So, my question: When will the Beethoven 9 be broadcast? I do want to

Thanks to everyone who entered our drawing for tickets to Garrison Keillor's book reading and signing last week.  The lucky winners were Congratulations to Twitter follower Jeff Sames and Facebook friend and Melissa Blose.  We hope you had a good time.

We've been interacting with listener, Glenn, about a streaming issue.  He wrote, “I am a contributing member of the WEKU station, and enjoy listening to your news and information channel on the radio, BUT your channel is the only one I cannot get by streaming on my iPhone. I just get the intro message about contributing then nothing more.”

This week, we have some reactions to regional news stories. For instance, one headlined, “SOAR Working Groups to Plot Strategies."   It reports that the next step in the "Shaping Our Appalachian Region" or SOAR initiative involved ten working groups that will map out strategies and prepare to take more suggestions from Eastern Kentuckians.    

As we approach the May 7th date for the first-ever WEKU Day Sponsor reception, we've received numerous emails from listeners wondering about how to convert their existing memberships into Day Sponsorships.  

Over the weekend, we had an interesting comment from Mike in Versailles. He writes, “I stream WEKU and have noticed WEKU uses more broadband resources than other streaming sources I often listen to (like jazzradio or old time radio). Is it possible to stream weku at a lower level? If I'm

listening to WEKU and try downloading a large file at the same time, my system slows down a lot. I will often have to turn off WEKU to complete the download.”


We begin this week with two messages from the Listener Comment Line.  First, Bill, "I congratulate you all on the fine music that you provide all of us on 102.1"

Jan wrote to us, “When I listen to a radio reporter interviewing someone, invariably it ends with the remark 'thank you for having me'. I do not understand that remark at all, unless the interviewee gets paid by the interviewer. Is there any truth to my suspicion?”

The simple answer to Jan's question is, certainly not for local productions at WEKU, or anywhere I have ever worked and not at NPR or other public radio entities. 

In reaction to our Friday news story, Over 200 Becoming US Citizens at Transylvania University, Natasa left a correction for us, using the Disqus feature beneath the web post.  We reported, based on a news release from the university that last week’s was the first naturalization ceremony at the school in 26 years.  Natasa commented, “Actually, the last Naturalization Ceremony was held at Transylvania sixteen years ago, not twenty six.”

An astute listener sent the following email, “Several times each day I hear sponsorships for items from the Ohio State House News Bureau, and would like to know what stories are coming from that source? I have been unable to identify any stories that seem to be Ohio State House stories. I look forward to having clarification on that. Am I missing something?”

You may remember what the weather was like at this time last Monday.  Well, listener Patty of Mt. Sterling posted a nice note on Facebook, “Thank you WEKU for all your great broadcasting everyday.

I am especially grateful for you all that came out in this blizzardy weather this morning (Monday) and are carrying on while the rest of us are in our cozy homes avoiding traffic and the elements. I rely on you more than I let you all know, and just want you to know you are appreciated.”

One of the things we don't talk about often enough is the fact that listeners can post comments to news stories on the our website. It's called the Disqus feature with "Disqus" spelled with a Q.  Some comments this week included one in reaction to the headline, Lexington Still Seeking Affordable Housing Solution.

Last week, after our Eastern Standard show from Frankfort, discussing this year's legislative session, Sharon wrote to us first with kind words about our weekly show. She went on to say, “There's something that I noticed immediately when you introduced your guests: They were all men. It's not so obvious on radio, but I'm pretty sure they're all white as well. Did you notice this, and try (and fail) to book a more diverse group of experts? I sure hope it was not a deliberate choice.”

Here's part of a note from listener, Phyllis, referring to an Eastern Standard show earlier this month, “I’m appalled that people persist in thinking that fruits and vegetables are too expensive." She continues,  "Let me refer you to US Dept of Agriculture Information Bulletin Number 790, 'How Much Do Americans Pay for Fruits and Vegetables,' July 2004,  p.26, Table 5.  Seven ways to eat 3 servings of fruit and 4 servings of vegetables per day for a dollar or less.'

The discussion of creationism vs. evolution from our January 30th Eastern Standard show received yet another response that I feel we need to share, even though the listener who left the message did not leave her name or contact information. She wrote, “I just wanted to register my displeasure with the speaker of the creationist worldview being allowed to go unchallenged in his comparison of non-creationist scientists with racist police officers.  The only challenge came from your other guest who said that he’s accusing other scientists of conspiracy.”