Listener Feedback

6:00am

Mon July 27, 2015
Listener Feedback

Feedback: More Questions About Hazard, Friday Evening Changes, Jonese Franklin's Voice

Send your feedback to us at: WEKU@eku.edu, post on Facebook or send a tweet @889weku. Leave a voice message at 859-622-1657

Here's an email we received from listener, Jerry, "I  live in Johnson City, Tennessee and my family lives in Lee County Virginia. We can no longer hear WEKU on the radio. Please get it back on the air. What is the problem?"

Jerry's email represents numerous emails, phone calls and other messages we’ve been receiving for the greater part of the past two weeks.

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4:42pm

Mon July 20, 2015
Listener Feedback

Feedback: Big Trouble on 90.9 in Hazard, Online Schedule Issues

Send your feedback by email to: WEKU@eku.edu, post on Facebook or send a tweet @889weku. You can leave a voice message at any time at 859-622-1657

We’ve had another major problem with our transmitter at 90.9 FM. It went off the air last Tuesday morning during a thunderstorm and our engineer worked two full days trying to get it back to full power. Sadly, Phil Hayes was unable to do so and apparently the outdated and elderly equipment has passed the terminal stage.

    

The signal is back on the air operating at very low-power until further notice. Thankfully, we are able to provide service once again to immediate Hazard/Perry County area and communities nearby.

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12:23pm

Mon July 13, 2015
Listener Feedback

Feedback: New Friday Eve Schedule, Online Stories & Keep the "ee" in Kentucky

Send your feedback by email to: weku@eku.edu, post on Facebook or send a tweet @889weku. You can leave a voice message at 859-622-1657

Last week we aired a comment from Mona, concerned that we were canceling The Dinner Party Download.  I wrote to her explaining the new Friday evening schedule and here’s part of her response, “As you surmised, I discovered (to my delight) on Friday evening that Dinner Party Download had simply been shuffled in the day's schedule -- it is such a great way to kick off the weekend!"


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6:00am

Mon July 6, 2015
Listener Feedback

Feedback: More on Car Talk, What About Dinner Party Download and Podcasts?

Send us your feedback by email to: WEKU@eku.edu, post on Facebook or send a tweet @889weku. You can leave a voice message at 859-622-1657

Here’s another response to the question of whether listeners still appreciate Car Talk in its current form as a “best of” program. Jana, of Frankfort writes, “I actually started listening to WEKU rather than another area station because you carry Car Talk."  

Jana continued, "I enjoy the old episodes and listen nearly every Saturday morning while I lounge around trying not to get up and do anything productive!”

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6:30am

Mon June 29, 2015
Listener Feedback

Feedback: Car Talk Replies & Why All Those Morning Edition Promos?

Send us YOUR Feedback to: WEKU@eku.edu, post on Facebook or send a tweet. Leave a voice message at 859-622-1657

Last week, we aired a Facebook message from listener Rebecca, wondering if others shared her view that it was time to re-think the airing of The Best of Car Talk and we tossed it to you.  As of this weekend, we have had a total of three responses.  One from Tom in Lexington agreeing with Rebecca. 

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6:30am

Mon June 22, 2015
Listener Feedback

Feedback: Correcting NPR Juneteenth Info, Questioning Continued Viability of Car Talk

Send your feedback to us at: WEKU@eku.edu, post on Facebook, send a tweet @889weku or call and leave a message at 859-622-1657

On the Listener Comment Line, Susan left the following message on Friday morning, “Roughly at 8:45, you said that Juneteenth was the anniversary of the last state in the Union freeing its slaves. 150 years ago today, slaves had not yet been freed in Kentucky.”   

Susan goes on to tell us, “Because we were not a secessionist state, our state continued to hold some of our people in slavery in violation of their dignity.”

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10:36am

Tue June 16, 2015
Listener Feedback

Feedback: NPR Kindle App, Mail List Issue, WKYL Reception Tip

Send your feedback to: WEKU@eku.edu, post on Facebook, send a tweet @889weku or call 859-622-1657

Pat emails us, “I love the NPR app for my Kindle, but WEKU seems to have disappeared.  I have tried zip code, city/state and call letters with no success. Any search tips?” 

We’re not sure what’s going on with the Kindle app for NPR but we’re going to check it out and report back to our listeners at a later date.

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6:30am

Mon June 8, 2015
Listener Feedback

Feedback on Eastern Ky Economy, UN-Drive & Classical Music

Send your feedback to: WEKU@eku.edu, post on Facebook, send a tweet @889weku or call 859-622-1657

From the WEKU Facebook page, some comments about this week’s Eastern Standard show on the Shaping Our Appalachian Region Initiative and the economy of Eastern Kentucky.

Lisa wrote, “ Enjoyed this show and hearing the plans for Eastern Kentucky. Nice job Ian Mooers, your associates, and the host. This is always a good show.”

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9:53am

Mon June 1, 2015
Listener Feedback

Feedback: Eastern Standard Show with Gonyea and (of course) Tech Issues

Send your feedback by email to: WEKU@eku.edu or call 859-622-1657. You can post on the website or Facebook or send a tweet @889weku

We had two tweets at the end of the week from John Paul, regarding last week’s broadcast of Eastern Standard featuring NPR national political correspondent Don Gonyea, John Paul wrote, “Interesting program.  Thanks for letting us get to know Don a little better,” followed by “I was somewhat surprised in his remarks re. biased coverage. I'm convinced that bias is part of every human commentary.”

Here’s a voicemail message we received early Thursday morning from Danny, “Right at 4:00 am on May 28, we were hearing a flute song and, when that went off, nothing else happened.” 

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6:00am

Mon May 18, 2015
Listener Feedback

Feedback: Response to Hemp Story, Outages at 90.9 FM

Send your Feedback to: WEKU@eku.edu, post on Facebook, send a tweet or call 859-622-1657

On our website is the news story by WEKU’s Stu Johnson, headlined, Second Hemp Crop Planted in Ky. A reader, identifying as "Hemp Authority," commented, ”This will be a great test to see what actually comes of some serious acreage of hemp growth across the state. Hopefully the industry will come back strong and create many new jobs and tax dollars.” 

 

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6:00am

Mon May 11, 2015
Listener Feedback

Feedback: Hazard Tower Work, Reactions to Eastern Standard on Religion & Medicine

Send your feedback by email to WEKU@eku.edu, post on Facebook, send a tweet @889weku or call and leave a message on the Listener Comment Line at 859-622-1657

First up, an announcement regarding technical matters.  For the next few weeks, we are likely to have outages on 90.9 WEKH out of Hazard as a result of tower work being done by our “landlord” KET. 

These outages will happen during daylight hours, on days when weather permits work on the tower and they are unavoidable due to the nature of the work as a matter of safety for the tower crews.

You’ll find more information on the WEKU Facebook page and at WEKU dot FM.

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6:00am

Mon May 4, 2015
Listener Feedback

Feedback: Comments from Donors

Write to us at any time at WEKU@eku.edu or call 859-622-1657. You can also post on the WEKU Facebook page or send a tweet @889weku.

We’re still struggling with some technical issues, especially on the 90.9 signal out of Hazard. Just so you know, we are working on diagnosing the problem that some listeners are reporting and then getting it fixed.  Thanks for your patience and please keep letting us know when you hear technical problems.

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6:00am

Mon April 27, 2015
Listener Feedback

Feedback: More on Web Stream Pre-Roll and Rough Start to Sunday

Send your feedback to: WEKU@eku.edu or call 859-622-1657. You can also post on Facebook or send a tweet @889weku.

Our comments this week are, as is often the case, all focused on technical matters. Last week, a listener informed us that the pre-roll message on our web audio stream is still playing on one device, her Kindle.


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6:00am

Mon April 20, 2015
Listener Feedback

Feedback: Offended by Eastern Standard on Religion, Thanks for Removing Stream Pre-roll

Send your feedback to WEKU@eku.edu, post on Facebook, send a tweet @889weku or call 859-622-1657

On Facebook, Steve commented in response to the post about the Eastern Standard show, posing the questions, Is Religion Obsolete in the 21st Century, “ He writes, “I find it quite distasteful that you are airing this program on Easter Sunday. I would rather listen to your fund drives." 

Steve continued, "I would expect this from such a liberal station but your choice of when to air it is off the charts. Anyway, letting you know that I will not be sending any more money your way and I am taking you off my presets.”  

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6:00am

Mon April 6, 2015
Listener Feedback

Feedback: Correcting Performer's Name & What About a Kentucky Center Stage Archive?

Send or call-in your Feedback to WEKU@eku.edu or 859-622-1657. You can also post on Facebook or send a tweet @889weku

Robert wrote to us, “I was wondering if Kentucky Center Stage programs are archived for any period of time, so that one can listen to them from the website after they are broadcast."

Robert explained, "I was a soloist (Evangelist) for the St. John Passion, but was occupied and unable to stream it from the website (I’m out of radio range). I wondered if I can listen to it later, like Millenium Stage on the Kennedy Center’s website.”

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6:00am

Mon March 30, 2015
Listener Feedback

Feedback: Issues with Corbin Signal and Comments from Donors

Send your feedback to: WEKU@eku.edu, post on Facebook, send a tweet @889weku or call and leave a voice message at 859-622-1657

First up, a response to listeners who have been in touch regarding technical problems with our signal at 88.5 in Corbin. We are very much aware of some issues there in the last few days and engineer Bill Browning is looking into what’s going on there.  

The best we can tell at the moment is that it’s another case of an unreliable Internet connection.  We apologize for the disruptions and we remain grateful to those who write or call to let us know about them, especially Karen in London.

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6:00am

Mon March 23, 2015
Listener Feedback

Feedback: Kudos, Traffic Woes and 'Love that Jazz'

Send your feedback to WEKU@eku.edu, post on Facebook, send a tweet @889weku or call 859-622-1657

We start with an email note from Connie, “As I listened to feedback this morning, I felt compelled to speak up and say how much I value your programming (except for Ask Me Another) and how glad I am that I can receive it from the Hazard transmitter.(90.9)"

Connie continued, "If the transmission gets staticky, I listen on my phone and have never had a problem.  Anyway, I wanted to send you a big thumbs-up.”

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6:00am

Mon March 16, 2015
Listener Feedback

Still Repeating On the Media, Advice for Traffic & Thanks for Not Fundraising Like Public TV

Send your feedback by email to: WEKU@eku.edu, post on Facebook, send a tweet or call 859-622-1657

Here’s an anonymous call from the WEKU Listener Comment Line. (male caller) “It’s about 4:30 in the afternoon here and I’ve heard this every Saturday, for the last three weekends, I know for sure.”

For those who heard our feedback last week, this is especially embarrassing, since we’ve now allowed the same episode of On the Media to air three weeks in a row.

As I mentioned last week, it was originally an error by the producer in New York, failing to properly date the computer audio files.  This week, it is clearly our fault and WILL NOT happen again.

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6:00am

Mon March 9, 2015
Listener Feedback

Feedback: "App" Troubles, On the Media Repeats, Emergency Tests During News

Send us your feedback to: WEKU@eku.edu, post on Facebook, tweet @889weku or call 859-622-1657

We had an email  from listener, Scott:  “What gives with iPhone app?  Cluttered, confusing, icons that don't seem to do anything, can't access 102.1.” 

“Just simplify,” Scott continued, referring to other stations that have apps he likes.   “You can do better.”

Sara, wrote to us on Facebook Saturday, “I think today's broadcast of On the Media repeats last week's.”

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6:00am

Mon March 2, 2015
Listener Feedback

Feedback: Suggestions for Traffic Info and "Where and When is Fracking Meeting?"

Send your feedback by email to: WEKU@eku.edu, post on Facebook, send a tweet @889weku or call 859-622-1657

Peter, from Paris, Kentucky emailed us, “There has been a lot of feedback recently on traffic reports outside of Lexington or when the Traffic Management Center is closed. It sounds like the trick is having a reliable data source. I might suggest partnering with one of your TV media partners who already have traffic reporting mechanisms in place or looking into a service such as Waze which allows drivers to report incidents as they see them.” 

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6:00am

Mon February 23, 2015
Listener Feedback

Feedback: When it Comes to Weather, How About Just the Facts?

Send your feedback any time to: WEKU@eku.edu, post on Facebook, send a tweet @889weku or call 859-622-1657

Here’s a call we received from listener David in Lexington, “I  love your station.  Could not live without it but I do have a couple of complaints.  One is the way the announcers slant the weather reports. If it’s possible to make it sound worse than it’s going to be, it seems like that’s the kind of emphasis." 

David continues, "One of your announcers, ‘It’s only gonna be five degrees, and it’s only gonna be…’ No matter what it is, he says ‘It’s only gonna be.’ How about just the facts?”

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6:30am

Mon February 16, 2015
Listener Feedback

Feedback: 'Says You' Host Passes, Tech Troubles with 88.5?

Send your feedback to us by email to: WEKU@eku.edu, post on Facebook, send a tweet @889weku or call 859-622-1657

Listener Alyce wrote to us this past week, “Now that 88.9 is updated and fixed, how about keeping 88.5 on the air and eliminate that awful occasional belch.  The strength can be worked on too.  I live in Eubank and some days can’t even get 88.5 in the house.  Other days it’s so weak and full of staticky “air” it’s too hard to listen. On the way to work in Somerset, I have to toggle between 88.5 and 88.9.  Some days I have to listen to Western  to get the news.”

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6:00am

Mon February 9, 2015
Listener Feedback

Feedback: Automation Screw-ups and Signal Fix-up

Send YOUR feedback to: WEKU@eku.edu, post on Facebook, send a tweet @889weku or call 859-622-1657

Catching up with a comment posted on the website at www.WEKU.fm, over a week ago, listener J.C. wrote, ”In the past two days, there have been news stories and announcements, previously recorded obviously, run long after their timeliness and relevance had passed. In one case, a report announcing the death of former Kentucky Senator Wendell Ford. Mr. Ford died January 22 and the station ran coverage of his funeral. Why was this report, announcing that he had just died, run on JANUARY 29th?"

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6:30am

Mon February 2, 2015
Listener Feedback

Feedback: Appropriate Language for Disabilities, LGBT Stories

Send your feedback to: WEKU@eku.edu, post on Facebook, send a tweet @889weku or call 859-622-1657

Last week, we reported that our engineers were getting ready to make repairs to the transmitter for 88.9 in the Richmond, Lexington and Central Kentucky. Well, instead of improving, the signal has gotten a bit worse.  

The fact is, our transmitter is a pretty old one and we’re waiting on the manufacturer to build a replacement part that will get us back to full power.  We’re hoping it will arrive this week. Keep an eye on the website or the WEKU Facebook page for updates.

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6:30am

Mon January 26, 2015
Listener Feedback

Feedback: 'Annoying' Message on Web Stream and Why the Weak Signal?

Send your feedback by email to: WEKU@eku.edu, post on Facebook, send a tweet @889weku or call 859-622-1657

We had a couple of interesting calls this past week to the WEKU Listener Comment Line. “Hello, this is A.J. and of course you can use my comments on the air. WEKU’s programming is superb.  There is one minor irritation I wonder if you could take care of."

A.J. continues, "When I listen to the stream on (the) TuneIn app, the commercial (sic) that comes before-hand that says, ‘Thank you for tuning in to WEKU and please give,’ is really irritating and it doesn’t make me want to give it just makes me want to get on with the program.”

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6:30am

Mon January 26, 2015
Listener Feedback

Feedback: 'Annoying' Message on Web Stream and Why the Weak Signal?

Send your feedback by email to: WEKU@eku.edu, post on Facebook, send a tweet @889weku or call 859-622-1657

We had a couple of interesting calls this past week to the WEKU Listener Comment Line. “Hello, this is A.J. and of course you can use my comments on the air. WEKU’s programming is superb.  There is one minor irritation I wonder if you could take care of."

A.J. continues, "When I listen to the stream on (the) TuneIn app, the commercial (sic) that comes before-hand that says, ‘Thank you for tuning in to WEKU and please give,’ is really irritating and it doesn’t make me want to give it just makes me want to get on with the program.”

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6:30am

Mon January 19, 2015
Listener Feedback

Feedback: Q Getting on Nerves and Traffic Info Needed

Send us your feedback to: WEKU@eku.edu, post on the WEKU Facebook page, call 859-622-1657 or send a tweet @889weku.

A listener choosing to remain anonymous, left the following for us last week, “Lately, the program Q is beginning to get on my nerves. I don’t know what has changed about it but I’m suggesting that you not renew them.”

  Q, provided to public radio stations in the U.S. by Public Radio International, is in the process of selecting a new permanent host to replace Jian Ghomeshi who was released some months ago by the Candadian Broadcasting Corporation. We’re glad to have the comments but choosing to take a “wait and see” attitude until the CBC gets things settled out.

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6:30am

Mon January 12, 2015
Listener Feedback

Feedback: Listener Unhappy with NPR's Natural Gas Funding

Send your feedback to WEKU@eku.edu, call 859-622-1657, post on Facebook or send a tweet @889weku

We had a note in response to our December fundraising letter that went out to people who have donated in the past. Tyler commented, “It is with much regret that…I will not be donating any money to NPR for the foreseeable future.” 

Tyler went on, “I cannot in good conscience give money to an organization that takes money from the natural gas industry. People are dying and you are benefiting from it.  It also makes me deeply doubt your ability to be impartial.”

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6:30am

Mon January 5, 2015
Listener Feedback

Feedback: What's With the 90 Days of Fundraising?

Send your feedback by email to: WEKU@eku.edu, post on Facebook, send a tweet @889weku or call 859-622-1657

By email just yesterday, listener Woodson wrote, “I know you’ve been inviting listener feedback, so:  Did we not just hear today’s episode of America’s Test Kitchen last week?”

While offering an apology, I wrote back, explaining that these shows arrive as digital audio files to be downloaded and entered into our computer system and, if there was a problem, it would be a problem with the downloading. Either way, we should have checked more thoroughly to assure we were airing the correct episode.”

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6:30am

Mon December 29, 2014
Listener Feedback

Feedback: Story Identifies Wrong Miami, Marketplace Shows "Excellent"

Send your feedback to: WEKU@eku.edu, post on Facebook, send a tweet @889weku or call 859-622-1657

An astute listener and visitor to our website noticed an inaccuracy in our story headlined,  EKU Takes to the Court Monday After Historic Win at Miami

Richard wrote, “Sorry folks, but EKU did not even play Miami University.


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