Feedback: Listener Stuck in Phone System

Dec 8, 2014

Robert left us a voice message last Friday, attempting to pass on some traffic information while the Lexington Traffic Management Center website was out of commission.  He called the main station number only to find he was stuck in voice mail limbo, “And I spent 15 minutes listening to the person say, ‘We’ll get to you to take your pledge, the recording over and over.” 

Send your feedback to: WEKU@eku.edu, post on Facebook, send a tweet or call 859-622-1657

We apologize, Robert, for the interminable wait “on hold.”  On Friday, we were getting ready to launch two fund drives and were still working out the kinks in a new phone system.  Thanks for caring enough to call back on the Listener Comment Line.

By email David, of Burgin Kentucky, wrote about our most recent arts and culture update from Rich Copley of the Lexington Herald-Leader, ”I just heard your interview with Rich regarding  Wynonna Judd be performing.  Her vocal coach is Ron Browning from the Eastern Kentucky area. He's an awesome guy and I had the privilege to know him for several years.”

We are always grateful and looking forward to your feedback.  Write to us at WEKU at edu dot edu or call 859-622-1657.  You can also post on the WEKU Facebook page or send a tweet @889weku.

By the way, when you visit the Facebook page, check out the proclamation issued by the Kentucky House of Representatives, recognizing WEKU News Director Jonese Franklin, thanks to District 81 Representative Rita Smart.

Then tune in again next Monday at 6:31 and 8:31 am and 5:33 pm for Listener Feedback on 88-9 WEKU.